At IncoFund, accessible through our website and platform, protecting the privacy of our users is one of our highest priorities. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

By using IncoFund, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect information to provide a secure, reliable, and personalized crowdfunding experience.

Personal Information

When you create an account, launch or support a fundraising campaign, or contact us, we may collect information such as:

• Full name

• Email address

• Phone number

• Residential or business address

• Organization or company name (if applicable)

• Profile photo and account information

• Government-issued identification for identity verification (when required)

• Payment and billing information

• Tax information where required by law

Campaign Information

If you create a fundraising campaign, we may collect:

• Campaign title and description

• Images, videos, and supporting documents

• Fundraising goals

• Beneficiary information

• Updates and campaign communications

Donation Information

When making a donation, we may collect:

• Donation amount

• Payment method details (processed securely by third-party payment providers)

• Billing information

• Donation history

• Optional messages left for campaign organizers

Automatically Collected Information

When you visit our platform, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Internet Service Provider (ISP)

• Date and time of visits

• Pages viewed

• Referring and exit pages

• Clickstream and usage data

How We Use Your Information

We use your information to:

• Provide, operate, and maintain the IncoFund platform.

• Process donations and fundraising transactions.

• Verify identities and prevent fraudulent activities.

• Create and manage user accounts.

• Improve our platform, services, and user experience.

• Respond to customer support requests.

• Send important account notifications and transaction confirmations.

• Provide campaign updates and fundraising notifications.

• Analyze website performance and usage trends.

• Comply with applicable legal and regulatory requirements.

• Protect the security and integrity of our platform.

Payment Processing

All payment transactions are securely processed through trusted third-party payment providers. IncoFund does not store complete payment card information on its servers. Payment providers handle sensitive financial data according to industry security standards.

Cookies and Tracking Technologies

IncoFund uses cookies and similar technologies to:

• Keep users signed in.

• Remember user preferences.

• Improve website functionality.

• Measure website performance.

• Analyze traffic and visitor behavior.

• Enhance security.

Users may disable cookies through their browser settings, although some platform features may not function properly.

Log Files

Like most websites, IncoFund automatically collects log files that may include:

• IP addresses

• Browser information

• Device type

• Date and time stamps

• Pages visited

• Referral URLs

• Error logs

These logs are used for analytics, security monitoring, troubleshooting, and improving our services.

Sharing Your Information

We do not sell your personal information.

We may share information only with:

• Payment processors

• Identity verification providers

• Cloud hosting and infrastructure providers

• Legal authorities when required by law

• Service providers that help operate our platform

• Business partners involved in delivering platform functionality

All third-party providers are required to protect your information.

Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable methods to protect your data, no method of transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services.

• Meet legal and regulatory obligations.

• Resolve disputes.

• Enforce our agreements.

• Prevent fraud and abuse.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your account and personal data.

• Restrict or object to certain processing activities.

• Withdraw consent where applicable.

• Request a copy of your personal data.

Requests may be submitted through our support team.

Children's Privacy

IncoFund is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has submitted personal information, we will promptly remove it.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage users to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices. Updated versions will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our support team through the official IncoFund website.